Frequently Asked Questions
Is the Breathe Easy Aspirator safe to use on newborns and young babies?
Yes - when used gently and correctly. Use the smallest tip, keep suction time short (a few seconds per nostril), and only place the tip at the entrance of the nostril (don’t insert deeply). If your baby has ongoing congestion or any breathing concerns, it’s best to check with a healthcare professional.
How do I clean and sanitise the Breathe Easy Aspirator after each use?
Remove the tip/collection parts, wash them with warm soapy water, then rinse and let everything fully air-dry before reassembling. Wipe the main device body with a damp cloth (don’t submerge it). For a deeper clean, you can sanitise the silicone parts using a baby-safe method.
Where are you located?
Our head office is located in Adelaide, South Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How does the music feature work on the Breathe Easy Aspirator?
The built-in music is designed to help distract and soothe your baby during use - making the process calmer and easier. Turn on the music mode and use it while you clear their nose, especially before feeds or sleep.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact Us' page, or by emailing us directly at babyborough@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.